Product Questions

Are the different leg heights interchangeable?

YES! All Hoek legs are interchangeable with all Hoek pieces. Use your imagination to transform the furniture as you need, from a round coffee table to a small dining table, or a regular dining table to a low dining table (what the Japanese called “Chabudai”).

Can the monitor shelf support 2 monitors?

While we have not conducted formal weight testing on the monitor shelf, it can easily fit and hold 2 monitors with ~5 lbs. each. The monitor shelf is made of FSC Certified Plywood and features a High-Pressure Laminate Surface, ensuring strength and durability.

Is the Monitor shelf at an appropriate level for work?

Yes, it is 7 inches above the surface of the desk and designed to be ergonomically efficient.

Can I use the HOEK desk accessories on a non-HOEK desk?

No. The Desk Accessories (undershelf, monitor shelf, and hook) will only work with the HOEK desk patented system.

What is the furniture's durability and sturdiness like?

HOEK furniture is meticulously crafted with a focus on durability and sturdiness, ensuring an enduring quality suitable for everyday use. Our commitment to longevity means that each piece is designed to withstand the test of time, providing a reliable and sturdy foundation for your living space.

How many people fit in the dining table?

The HOEK dining table comfortably fits four people, but if you're feeling extra hospitable, you can squeeze in two more for good measure!

Is HOEK furniture waterproof?

HOEK furniture is not intended for outdoor use. However, it is designed to handle spills and moisture indoors, ensuring a resilient and long-lasting experience.

Is formaldehyde used in manufacturing your furniture?

No, we do not use Formaldehyde at all, so you can be safe in the knowledge our furniture is free of toxic chemicals.

Do you offer financing options?

Yes! Through our partnership with Affirm you can choose to finance Hoek products starting from 3, 6 and 12 months ranging from 0-36% APR (e.g on a $700 purchase, you may pay $63.18 for 12 months with a 15% APR).

At checkout select "Pay monthly with Affirm" to complete your application and receive your financing rates through Affirm.

(Please note that all loans are processed and handled by Affirm.)

Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

Can I cancel or make changes to my order after placing it?

If you would like to change or cancel your order, please let us know within 24 hours of placing the order. Although we will do our best to accommodate your requests, once an order has been processed, changes may not be possible and a fee may be applied. If you would like to amend your order after it has been placed, reach out to us immediately at hello@hoekhome.com with the subject line "URGENT - Order # (your order number)" and we will try our best to accommodate you. 

Where can I find your assembly instructions?

Assembly instructions are included in the product packaging. You can also check our YouTube videos showing how to assemble each Hoek piece here.

Do you need tools to assemble Hoek Home furniture?

No, HOEK products have a patented no-tools system that allows you to assemble and disassemble each piece in seconds!

Shipping & Returns

My package has arrived damaged. What should I do?

Take some pictures and send them to hello@hoekhome.com. We will certainly come up with a satisfactory solution together.

How long will it take to receive my order?

Our team will work hard to ship your product as soon as possible! Check the product page for information about specific shipping timeframes. If you have questions or a special request, don't hesitate to get in touch with us at hello@hoekhome.com

Do you ship internationally?

Unfortunately, we do not currently offer international shipping through our standard checkout process. However, if you're outside the US, feel free to reach out to us at hello@hoekhome.com, and we'll be happy to assist you with shipping quotes and options.

Do you ship to Hawaii?

Aloha! We’re happy to ship HOEK products to Hawaii. Email hello@hoekhome.com to get shipping quotes and options. It's important to note that we don't take responsibility for damages that may occur during shipping. While we take great care in packaging and shipping, factors beyond our control may impact product condition upon arrival. Check our Return Page for more information.

Is there a warranty on my furniture?

We believe in Hoek and we stand behind everything we produce. That's why we offer a lifetime warranty that covers any defects in the materials or workmanship.

Check our Warranty Policy for more information.

What items are eligible for warranty?

All Hoek items are under our lifetime warranty! Check our Warranty Policy for more information.

* Except for limited-edition items.

Can I return or exchange my order?

We accept returns or exchanges in the original packaging within 30 days of delivery. Check our Return Policy for more information.

Collaborations & HOEK for Business

Do you offer trade discounts for designers, architects, etc?

Yes, we offer trade discounts for designers, architects, and other industry professionals. Contact our sales team at hello@hoekhome.com for more information.

Do you offer discounts for bulk orders?

Certainly! We provide discounts for bulk orders. Reach out to our sales team at hello@hoekhome.com  for personalized assistance and pricing on bulk purchases.

Can I customize my product with my company logo and/or add personalized initials?

YES! Our workshop in Brooklyn has all the equipment necessary to accommodate customizations. Please email hello@hoekhome.com with your idea and we'll respond to you as soon as possible.

I am a content creator/influencer and am interested in testing your products! How can I contact you?

We’d love to meet you! Please send an email to hello@hoekhome.com

Can't find what you're looking for?

If you still need help then please contact us at hello@hoekhome.com or on live chat.